NEW POOL INSTALLATION TESTIMONIALS
READ WHAT OUR CUSTOMERS HAVE TO SAY ABOUT US!
Pete, Elizabeth, thank you for the detailed and courteous attention and
care you have and continue to provide in installing and maintaining our
pool and hot tub. Pete, we truly appreciate the very high quality work
that you and your folks did in installing our pool during the most
challenging winter OBX experienced in a very long time - you not only
did a fantastic quality job, but you did it right on budget and on
schedule. Elizabeth, we feel fortunate that you are taking such good
care of us and our guests in our OBX home. We found you based on
recommendations and we are very happy to recommend you to others that
need your help.
Sean and Debbie - OBX Homeowner
Being an OBX owner for more than 10 years, we learned how difficult and
stressful it can be to have work done on our property when we’re not
there. Undertaking a major project was cause for concern. Thankfully we
can say that working with Pete Kelly & Caribbean Pools was painless. As
first time pool owners, Pete ‘held our hands’ every step along the way
by patiently answering our many questions and educating us about the
different types of pools. The team involved in the installation was
professional and the quality of their work shows. We know that the pool
will be enjoyed by our guests and our family for many years to come. We
highly recommend Caribbean Pools to any OBXer interested in a pool.
John & Christine Robertson - Corolla
We took a chance and chose Caribbean Pools from the phone book. Within
hours, Pete Kelly arrived at our beach house fully prepared with
detailed information on our property, guest capacity, information on
permits, and beautiful brochures. Caribbean Pools demonstrated
themselves to be the right choice from the very start.
Pete and his crew were on top of all phases of pool construction
including surveys, permits, moving our septic drain field, and the
actual pool installation. This was a godsend for absentee owners. He
kept in constant contact with us through phone and e mail so that we
felt we were part of the process.
Once the pool was finished, Pete and Elizabeth stopped by whenever they
knew we were at the beach to check on our satisfaction. A problem with
the entry gate was handled efficiently and politely.
In all we had a wonderful experience with Caribbean Pools and would
recommend the company wholeheartedly.
Greer and Matthew McKenna
Having been in the construction business for 26 years, following through
from start to completion is extremely important. Caribbean Pools, Pete
and Elizabeth Kelly have done
exactly that. They did what they promised with professionalism and
timeliness. We are very pleased with our end result and would recommend
their services for a quality job.
Jim and Chris Sims
Caribbean Pools and Spas, owned by Pete and Elizabeth Kelly, was a
blessing in the sky during the planning and installation of our first
pool. After contacting several pool companies for pricing and
installation suggestions, we were really confused on what we wanted and
what type of pool could be installed on our property. The frustration
and confusion brought us to a point where we were ready to give up on
the idea. Several weeks passed and as we were on our way to the Outer
Banks, my wife noticed a billboard advertisement for Caribbean Pools and
Spas and suggested that we give them a call as our last attempt to have
a pool installed. We contacted them and invited Pete to our house to
talk about pools and installation procedures. His presentation was
thorough, covering every aspect of the project including a possible
septic issue as well as a land- coverage issue. After many emails and
phone calls, we met with Pete again to finalize our plans and we were
presented a well-developed contract. Pricing was always a concern for
me, but the price that we were quoted was a great price and very
competitive. The final price at completion did not change other than
items we had added to the initial contract. We have now completed a
summer of fun in the pool with kids, grandkids, and friends as well as
having a cover installed and having the pool winterized with no issues.
We love it!
Butch and Linda Writtenberry - Suffolk Va.
We have always wanted an in ground pool and over the last two years we
looked into several different companies on the Outer Banks to install
one. We settled on buying one from Pete and Elizabeth at Caribbean
Pools. Pete came to our house and answered all our questions thoroughly,
two years in a row! Pete didn't push his pools on us. He was very open
and honest about it all. He set up a date convenient for us and he was
very prompt on being here and installing the pool. He knows his
business. We had a few questions that were probably silly to some, but
Pete or Elizabeth called us right back and had the answers for us. We
highly recommend Caribbean Pools to anyone that wants good, honest and
friendly people installing their pools. The pool looks fantastic! The
only thing I regret is taking two years to make the decision to install
one. At least when I did take the plunge, I made the right decision on
the installer!
Ronnie, Jody and Slade Sloan.- Manteo
Caribbean Pool did an excellent job when putting a pool in the backyard
of my beach house. I love it! The workmanship is perfect. I receive many
compliments from both my friends and renters. There were obstacles
pertaining to the site that Mr. Kelly had to overcome which he achieved
in a timely and efficient fashion. Communication is excellent and we
continue to be pleased with the pool service they provide.
Elizabeth Hollingsworth
Pete, I wanted to thank you and Caribbean Pools again for your efforts
in installing a pool at our new beach house in Whalehead Beach Corolla
NC. Having worked myself many years ago for a commercial pool builder, I
had very specific ideas about the project including the plumbing and
electrical designs, equipment selection, and the installation quality
that I was looking for. Needless to say, you and your staff more than
met my expectations. The quality of the job was excellent and you and
your staff showed a willing flexibility to tackle last minute changes
even going beyond the original agreement to make certain the overall job
was done right. I would strongly recommend you to anyone looking to
install a new pool in the Outer Banks.
Mark Erard – Corolla
Elizabeth,
We have been homeowners in the Outer Banks for 12 years and have had
many pool companies care for our pool. Caribbean will be our last.
Elizabeth and her crew are dedicated to caring for our pool as if it
were their own. We have complete confidence that the pool will be clean
and sparkling for our guests each week and that whatever arises, it will
be taken care of in a timely and professional manner. We are so pleased
with their services. The pool was also installed by Caribbean. Pete
spent a great deal of time researching the best way to proceed for a
very complicated installation. We are so happy with the results and
highly recommend Caribbean to anyone who wants a beautiful pool, well
kept, with the peace of mind of knowing it is in excellent hands.
Thank you Caribbean!! Marilynn
Elizabeth & Pete,
Holly and I are so happy with our new pool that Pete installed this year. We were under the gun after our March purchase and things had to
get complete before the season started. Pete promised us that it would
be completed by the end of May, and he delivered. He was our eyes and
ears for the project and really became our general contractor at times.
We couldn’t have done it without his experience with the County of Duck
and his contacts. He took an overgrown backyard and turned it into an
oasis.. Another key factor is that Pete does an excellent job staying
within budget, it’s easy to go overboard, but he reminds you of the long
term goal. I wouldn’t thank twice about using Caribbean Pools, and
believe me, I looked at a number of installers prior to making a
decision. No question about who to use. We are also happy with our
constant feedback about our property from the pool maintenance side.
Elizabeth keeps up in the loop and coordinates cleanings with our
management company. Solid operation all the way around.
Thanks again! – JOHN & HOLLY MARTIN JUNE 2012 DUCK, N.C.
Caribbean Pools & Spas was the 5th local pool company that my husband
and I had called when we were searching for a pool contractor. We wish
we would have called Caribbean Pools & Spas first and saved ourselves
months of time and frustration. Pete Kelly was the first and only local
pool contractor that actually met with us in person at our home. He came
over with informative brochures and answered all of our questions. He
walked around our shallow backyard with us and listened to our vision of
what we wanted, and thought we would have to settle for based on our
previous telephone contacts with other pool companies. Not only did he
improve on our design of a backyard swimming pool, but he showed us that
we could actually have more pool for the money. From start to finish,
Pete oversaw the entire process, and kept us informed every step of the
way. From the Office Manager who answers the phone to the pool
installation and maintenance crews, Caribbean’s staff was courteous,
professional, and clearly experts in all phases of pool design,
installation, and maintenance. After our pool was completed, Elizabeth
Kelly met with us to start up the pool and showed us everything we
needed to know about maintaining it. She is always available whenever we
call her with questions, and has helped us to keep our salt water pool
fresh, clean and in sparkling condition. We absolutely love our pool,
and we can’t recommend Caribbean Pools & Spas highly enough. We look
forward to a long and continuing relationship with Pete and Elizabeth
Kelly for many years to come!
Al & Michelle DeMatteo
Our experience with Caribbean Pools, and especially with Pete and
Elizabeth Kelly, has been overwhelmingly positive. The new pool and deck
Pete and his crew installed looks wonderful-and we’ve received a lot of
compliments from our renters, as well. Elizabeth has done a great job
maintaining the pool and hot tub and keeping in touch with us as the
season progressed. We would highly recommend Caribbean Pools to anyone
who is searching for a pool installer and/or pool maintenance company.
Pete and Elizabeth are a great team!
David & Lorena – Corolla
We LOVE our pool! Thanks for all the advice and help along the way. We
really feel you went the mile for us in getting it done.
Ramsey & Susan – Manteo
“I have vacationed on the OBX for over 60 years, and finally bought our
dream cottage on the ocean in Southern Shores in 1998, a relatively
small, old-fashioned, cozy cottage, compared to other mega-mansions on
the beach, but perfect for our family. As an ocean lover, and with grown
children, my husband and I had not thought about adding a pool. I had
heard that a pool would improve rentals, and at higher rates, but our
rental history had been good (we are on the beach and as dog lovers we
allow pets), so we kept putting off the discussion. Two factors turned
the tide, so to speak: the arrival of our grandchildren, and the red
jellyfish invasion on the beach! At that point I began
interviewing pool construction companies in earnest. I wanted to
integrate the pool design with the style of the cottage, and landscape
to create a natural environment. Other pool companies trotted out their
standard concrete pool package for rental cottages, but only Caribbean
Pools was able to capture my design vision, improve on it, and then
implement it. The construction was on time, on budget, and the personal
attention to service was stellar. Progress pictures were emailed to us
at regular intervals, with updates. And the impact on rentals has been
amazing. We were never fully booked in April and May in the past, but
this year we have been booked solid, and now there is barely time
available to reserve for our own use, even on the shoulder months! But
most importantly, we have enjoyed the pool with our little ones, not
only on days when the ocean was too rough or too cold, but every day at
some point during the day, for swim lessons and relaxed play. Caribbean
Pools did an excellent job, and we are so pleased with their personal
service that we are continuing to use them for all of our pool and hot
tub maintenance.
Caribbean Pools is a great company, with expert landscape designers, and
superb service.
Katherine Edwards, Alexandria, VA, owner of “Fish Upon A Star.”
I want to thank you for helping us design and
install the perfect pool for our beach cottage in Southern Shores. From
the moment the cottage was listed with the property management company,
it rented for the entire summer and beyond. Certainly the pool greatly
contributed to the rental success. We are very happy with the
workmanship and result of this project and would gladly recommend your
company to prospective customers.
Sincerely, Emily Ausband ISLANDER FLAGS AND IDENTIFYYOURSELF
Pete Kelly and Caribbean Pools were simply terrific! Our installation
included not only a pool, deck, and electrical installation, but also
included significant regarding and the installation of a new septic
system. Even though some of these items were outside the scope of our
contract with Pete, he ensured that all tasks were performed to our
satisfaction. I couldn’t be happier with the end result. I highly
recommend Pete Kelly and Caribbean Pools and would use them again in a
heartbeat.
Dave W. Southern Shores
Our experience with Pete and Elizabeth Kelly was outstanding. We first
met Elizabeth at the Southern Shores Spring Fling. We invited Pete to
our house to talk about pools and hot tubs. His presentation was
thorough, covering every aspect of the project, including an unexpected
septic issue. Pete consulted all the sub contractors (electric, fence,
septic, plumbing) and gave us a solid price that did not change. The
price was also the most competitive. Pete’s sub contractors were quality
individuals who did fine work.
Elizabeth designed and recommended placement of the pool, hot tub, fence
and green area. She has the ability to make the project come alive in
your mind as well as make on site choices when we were not there to do
so. The final product is beautiful. Pete, Elizabeth, and Caribbean Pools
will stay with us to maintain our pool and hot tub. We hope to maintain
a long relationship with them. They are great folks.
Vicki & Chris Noe – Gambrills, MD
Dear Pete, We can’t thank you enough for the beautiful and professional
work done by your team at Caribbean Pools and Spas.
Doing a project of this size long distance was an initial concern. But
your consistent communication and updates provided us with the comfort
level we needed that our project was on track. We appreciate your
efforts in leading us through the entire process; from pool location,
pool shapes, cement work, landscaping, fencing and those special touches
that helped us create the pool of our dreams. Words cannot express how
impressed we were when we saw the completed pool area; it was
overwhelming!
What you provided exceeded our expectations! Thank you for treating this
as though it were your own.
Tom and Connie Stimmel