READ WHAT OUR CUSTOMERS HAVE TO SAY ABOUT THEIR NEW POOL &
CLEANING SERVICES!
Pool Cleaning Customer Testimonials |
Elizabeth,
As a partial owner of multiple homes on the outer banks I wanted to drop
you a note to thank you for all you do. It is so nice to have one
contact to handle the pool and spa needs for the homes in Corolla or
down in Duck. Over the last several years you have always handled issues
as they came up and kept me aware of potential problems that may need to
be addressed. It is also obvious that your employees have been well
trained not just in the mechanics of pool maintenance and repair but
also how to deal with people. Any time that I or any of my renters have
had interaction with your people they have always been very professional
and respectful. Thank you for allowing my renters to have a great time
in our pools and for me not having to worry about the pools and spas!!
Mark Fendrick
Being non-resident vacation rental property owners, we have to rely on
the eyes and ears of those with whom we have contracted for various
services. Caribbean Pools has been taking care of our pool and spa for
over five years now and we have come to know that they not only deliver
on their promised services, but also look out for us when problems arise
or weather takes a turn for the worse. It is easy to communicate with
Elizabeth and Pete and they always follow through on our requests. We
can't say enough good about them and recommend their service
wholeheartedly.
Best regards, Pamela Wentworth
As we entered the world of home ownership on the Outer Banks after many
years of being a renter, there were many things to learn. One of those
being all that goes into making your home a place for renters to enjoy.
Caribbean Pools & Spas has been a very important part in that process.
Elizabeth & her crew have been amazing at keeping us updated on all care
of the pool, spa & deck area. The peace of mind that comes with having a
company you feel a total trust in is priceless.
Ron & Kathy M – Nags Head
Pete and Elizabeth, Once again we are confirmed in our decision to
have hired your company for our beach home pool and spa needs. Your
personal commitment and caring for our property is exemplary. Thank
you so very much for going the extra mile again and again. Your
anticipation of Hurricane Sandy and your proactive approach to
assist us is yet another example of your dedication to the
properties and the owners. We are very grateful to have found you
and are thankful for all that you have done and continue to do for
us. Please let us know if we have any damage, as we are sure you
will do so.
Again, thank you!!! Steve and Pam Lang
Elizabeth, My name is Keith Hoback, and I was the renter in the
house Paradise Island last week (your problem child pool). I just
wanted to thank you again for doing such a wonderful job getting
that pool in such a good shape in a short period of time. it really
helped make our vacation that much better. I also talked with Bill
Smallwood, and said the same thing to him about how you handled his
pool. Again, if there is anything I can do to help promote your
business, feel free to use me as a reference.
Thanks, Keith – renter
Hi. I have been using Caribbean Pool/Spa for the last two+ years now
and couldn’t be happier about my decision to switch to them for my
rental house. They are very honest and give me no bull about what
needs to be done or what it will cost, which was all I really
wanted. On top of that, Elizabeth has been one of my “Go to people”
for advice about the OBX and people to trust in the area for my
rental needs. I have only written a handful of testimonials and will
only do so for the really great companies I work with. I thank them
for all the help they have given me.
Mick – 96 spindrift trail, S. Shores, NC
Caribbean Pools had done a fantastic job of keeping our pool up and
our costs down for the season. Periodic updates are a very
welcome feature as well. I would certainly recommend Caribbean Pools
to any homeowner.
Steve Laube 132 Duck Landing Lane
Elizabeth/Pete, Since purchasing our Kill Devil Hills ocean front
home we are on our fourth pool company. I’m fairly demanding
and have always expected prompt, detailed and fair pricing from all
contractors (pool, lawn care, electrical, AC, Management Company,
etc…) that assist us in taking care of our property. Elizabeth and
Pete approached us for two years regarding taking over our property
in regards to the pool. After firing the third company (all three
were referred to us) I decided to go with Caribbean Pools. WHAT A
RELIEF! The prompt service, timeliness, attention to detail and down
to earth personalities that we have received from Caribbean Pools,
specifically Elizabeth, has been amazing! The pool worries have
disappeared! Elizabeth/Caribbean Pools are not only the best pool
vendor on the OBX; Elizabeth has become the “watch dog” of our home.
Living 5 hours from the OBX, and needing someone to assist us,
Elizabeth/Caribbean Pools are our pool vendor for the long term and
we HIGHLY recommend them.
Dr. William Smallwood – KDH
Hi Elizabeth: We have gotten to know Elizabeth because she goes
above and beyond any other Pool Supervisor. We appreciate her
attention to detail and her helpful attitude. Caribbean Pools is the
most reliable pool company we have found.
Jerry Cooper, Owner, H.M.S. Pinafore
Hi Elizabeth, I want to thank you and your crew for the most hassle
free season I can remember. We get great praise from our tenants
about your wonderful and cheerful service. Many have met you
personally and say you are a delight. The pool and spa have been
given the highest ratings. They rave about the crystal blue water in
the pool and the great time they have in the hot tub. What a
difference a year makes. Last year at this time we were getting over
Hurricane Irene. You and your expert staff took on a monumental job
of getting between 8 to 10 inches of sand that had blown into our
pool and within days had it back to pristine conditions. Our
renters, when allowed to enter the island, never knew what we all
saw immediately after the storm. They and all the other guests last
fall just enjoyed their vacation.
Thank you and your staff
for all you do.
Sincerely, Dr. and Mrs. Mike Morgan
Elizabeth and Pete, My wife and I have been so impressed with the
quality and service provided by Elizabeth and Pete that we have no
doubt about renewing our contract every year. They are always timely
with cleaning and repairs! They always contact us if there is any
issue that we should know about. They usually answer the phone when
we call them. If we have to leave a VM, they always call us back
immediately!
Their customer service is the best I have ever
seen!
Lynn Underwood, MCP, CBO
Dear Elizabeth, I want you to know that working with Caribbean
Pools, and you especially, has been an outstanding experience for
the three years that we have been a customer. Not only do you and
your staff do an outstanding job, you have always exceeded my
expectations and then some. You really make it easy to keep our pool
systems up and running.
We love partnering with you! Thank
you very much.
Ned Scharpf – Southern Shores
Hi Elizabeth-Just a short note to let you and Pete know how pleased
I have been with the service Caribbean Pool has provided over the
last two years. Every issue, and there were but a few, were dealt
with immediately and without question or hassle. In a number of
instances you surpassed my expectations. Please feel free to use me
as a reference with potential clients. I look forward to working
with you in the coming years.
Thanks for all you do.
Jim Esposito – Nags Head
Living 700 hundred miles away I must be sure my pool is opened on
the date required & closed in a timely manner after season. And what
goes on in between through Elizabeth & staff is a pristine pool for
all my guests to enjoy. The comments registered in the guest book
verifies what I already know that the pool is ready to go week after
week. I don’t give it another thought.
Thank you for another
stress free season.
Bonnie Hoy
Elizabeth is a professional and courtesy Pool service business
woman. She offers caring respectful service and very knowledgeable
about pools and hot tubs. Thank you Elizabeth for servicing our pool
and spa. You do great work. Please sign me up to service the pool
and spa every year. Thank you,
Debra Ross – Summer Dreams – Duck
Hey Elizabeth! “I just cannot say enough wonderful things about the
great staff and the exemplary service offered by Caribbean Pools &
Spas. Elizabeth is always conscientious to help me with my questions
and to keep me updated over the summer rental season with pictures
and email updates. Caribbean Pools & Spas takes care of my pool and
spa as if it were their own and I cannot recommend them highly
enough.”
Robert Meeker
We have been using Caribbean Pools and Spas for several years now
and are very happy with the services they have given us. If we are
away for some time they will check out the property and keep us
posted if anything needs our attention. They are a very nice and
loving company I consider them friends and highly recommend them. We
also use them for landscaping services and they do wonderful work.
T McDaniel – KDH
Elizabeth, I would like to thank you and your staff for the great
job maintaining my swimming pool located in the Village at Nags Head
this rental season. Caribbean Pool’s service came as a welcome
relief after trying to convince another pool maintenance company to
understand that the proper maintenance and cleanliness of my
swimming pool directly reflects on the impression that my guests
have on the entire property. There were no guest complaints about
the swimming pool this past year nor did my local property caretaker
have any complaints when he made his Saturday change over inspection
of the property behind the rental company and the various other
service vendors. Your regular updates kept me advised of any issues
that your staff noticed and corrected which gave me the assurance
that my guests were enjoying clean and safe swimming conditions.
Again, thank you and I am looking forward to working with you and
your staff again for each rental season. I highly recommend
Caribbean Pools to anyone that wants to get worry free quality
service for themselves and guests.
David Dixon
My house was built in 2008 and I have had 2 pool maintenance
companies before I was introduced to Elizabeth and her company. The
other companies were okay, but Elizabeth and Caribbean Pool and Spas
go the “extra mile” to maintain the pool and hot tub and at the same
time keep the owner and renter happy. I have confidence in Elizabeth
and feel that anything she suggests is something that is needed. If
I ever have questions about anything she will meet with me at my
convenience. Elizabeth and Pete take great pride in the pools and
hot tubs that they maintain as well as the surrounding area.
Rebecca Tarkington
Dear Elizabeth, Just a note to thank you for all the help in
repairing our Hot Tub. It is a beautiful hot tub and a great
addition to the house. Walter and I really enjoy it. You really were
great to work with in getting it repaired. We know it was not a
simple repair that was needed, but so far the new motor has been the
answer. Thanks again for all the personal service and hopefully, we
will get a chance to meet you in person soon.
Sincerely, Barbara Kalman
Elizabeth and Caribbean Pools & Spas staff, This is a simple note to say thank you for the excellent service and
customer support provided by you and your staff at Caribbean Pools &
Spas. Your company has shown repeatedly that you’re willing to go
the extra mile to meet and exceed our expectations. It’s very clear
that Caribbean Pools & Spas has implemented a professional business
model to provide a comfort level for homeowners and a level of
customer service that results in a great experience for our guests.
Thanks again, respectfully, Rob Amos
Pete and Elizabeth Kelly, as well as their entire team are simply
outstanding at handing all aspects of our pool, spa and landscaping
concerns. Our pool had “issues” (to put it mildly) and Elizabeth and
the team did not quit until they got every last issue resolved. We
appreciate the professional and courteous staff and never have to
worry about our pool, spa or landscaping. If there is a problem, we
are notified in a very timely manner with either an appropriate
action plan or notice that the situation has already been handled.
This is one vendor that truly is a pleasure to work with and I
sincerely appreciate all of their efforts.
Heather and Phil – Corolla
2010 began with the purchase of our first beach house in Seascapes,
Kitty Hawk, NC. I thought living five hours would make it tough to
maintain a pool on and off season. This proved to be incorrect. I
spoke with several pool maintenance companies and ultimately choose
Pete and Elizabeth Kelly at Caribbean Pools and Spas. They designed
their services around our needs and provided us with great service
this year. They also advised me when something was wrong such as
weeds in the courtyard or guests drinking from glass containers on
the pool deck. They assisted with storm prep at no extra cost, which
is very rare on the Outer Banks, When something broke, they notified
me promptly and it was usually fixed the next day avoiding guest
complaints. We have been very pleased with their services and would
highly recommend them.
Ken and Cindy McNett
Caribbean Pool & Spa’s staff are all prompt, friendly, knowledgeable
and professional. We’ve been quite pleased with our weekly pool
cleaning and reassured by their installation experience which means
that normal system maintenance tasks are part of their expertise. No
worries, friendly consultation and peace of mind are part of their
reliable service.
Amber and Mike Lycan
This was our first season as off-site homeowners in Nags Head, and
Caribbean did an amazing job keeping our pool and hot tub in great
working order and looking beautiful all summer. They were
knowledgeable, dedicated, and low-profile with our renters, one of
whom commented ”Pool was super!
“Best and cleanest pool we’ve had!”
Hello Elizabeth Now that the swim season is over, we wanted to thank
you for the excellent pool service provided to us at our house in
Southern Shores by Caribbean Pools and Spas this year. The opening
of our new pool was prompt and thorough, as was our weekly service
and the pool’s closing. Your pool technicians were most helpful with
occasional advice to new pool owners. And the pool was a special
treat this year as the unusually hot weather and rough surf often
made the ocean a hard choice. We’ll see you next year.
Neil and Landis Roberts
I met Elizabeth last May during a repair ordeal with my pool repair
company and builder/slash supervisor. Elizabeth was trying to find
tiles to fix the side of the pool. After a few days I realized she
had nothing to gain by helping. She was helping because she was
asked to. I staring chatting with her and started to get the sense
that she really cared about her clients. I decided that minute to
change companies and have never been sorry. Caribbean Pools has been
so worth it. Shortly after I hired the Kelly’s to service our pool,
disaster happened and the whole pool was cloudy. They worked
tirelessly over the next few weeks to finally clear up the problem
even so far as to encourage the renters feel that they were trying
very hard to resolve the issue. All summer they have kept in close
touch with me. Update via e-mails come in when they need to ask a
question. When hurricane warnings went up this summer, guess who
took care of the house without asking, you guessed it, the Kelly’s.
I have always felt like my business was very important to them.
Elizabeth told me when I choose her company she would not
disappoint, you guessed it again, they didn’t.
Thanks you to Caribbean Pools and Staff Sincerely,
Debby Quinn, Southern Shores
Thank you and your crew for taking of everything not only so quickly
but more importantly so professionally – I feel like part of the
family and will definitely see you soon (I’ll let you know when the
open house is in advance. Rest assured I will be a great advocate
and “salesperson” for Caribbean!
Warmest Regards, Kathleen
Elizabeth – Caribbean Pools & Spas: First of all I want to thank you and
your staff in working to make the 2010 Pool Season memorable. Your
service personnel have addressed all inquiries and provided service at a
high level, from start-up operations in May 2010, and through
after-start-up maintenance issues with the salt system, etc. Bunny & I
have appreciated your friendly comments during the summer and assistance
when needed. As you are aware, we are in the process of putting an
addition on our home, and we greatly appreciate your assistance and
support in working with our contractor, Seth Johnson, in making required
changes involving the pool heater, pump and companion equipment. Bunny &
I are extremely pleased with your support and beyond.
Jim Neis
Hi Elizabeth, Thank you, Pete and your staff for the wonderful,
problem free rental season we have had this year with both pool and
hot tub. It meant a lot to have you both come out to our home to
meet us prior to the beginning of our rental season. Your quick
response to the problems we were having with the hot tub got us up
and running before the first rental came in. It is a pleasure
dealing with people who “say what they do and do what they say”! We
look forward to another rental year with Caribbean Pools and no
calls from our rental company with pool/hot tub complaints from
renters. Your service is only outdone by your very competitive
pricing. Suggestions for improvement for the rental season:
warmed towels with wine and cheese served poolside???
Kind regards, Judy and Wayne Coleman
” I would highly recommend Caribbean Pools, if you want crystal
clear water all summer long “.
Sincerely, one happy customer. Michael S. Sayre
Dear Pete: I just want to thank you and your team for the
extraordinary service you provided me over the July 4th weekend.
I arrived at our beach house on Wednesday before July 4th, which was
on Sunday, only to find our 14 year old Hot Tub was hopelessly
broken. I visited a couple of Hot Tub vendors and got quotes and
finally ended up at your location on Friday. I explained my
situation to your receptionist and told her I had to make a decision
that day in order to get this repaired before my next rental.
She immediately called Elizabeth who arrived in 5 minutes and
started telling me my options. Before I could drive back home to
Duck, you had already gone to my house and evaluated what it would
take to remove my Hot Tub from the second deck, backside of the
house, and install a new one.
You explained that, I should consider repairing the Hot Tub;
however, if I really wanted a new one, you could arrange a crane and
deliver it, and install it on Tuesday. You could have done it
Monday; however, Sunday was July 4th and no crane company was
working on Monday.
Despite promises by other vendors, I decided to go with Caribbean
and install a new California Spa. You contacted me several times
over the weekend, the Crane Company came and evaluated the job, and
your team showed up right when you said they would on Tuesday. It
was an extremely difficult installation, craning my old Hot Tub out
and craning in my new Hot Tub in through an 88 inch clearance with
an 84 inch Hot Tub.
You did a great job! After it was all said and done, I really
preferred the Grey frame over the smoke frame and you even came back
and switched that out. I really did not expect this; however, you
were insistent, that I get what I wanted. Pete, my family and I love
the Hot Tub, and the work you and your VERY professional team did at
our home!
Please do not hesitate to have anyone contact me for a reference
concerning the quality of your work, and the integrity of your
company.
Sincerely; Leon Frazier Washington, D.C.
New Pool Customer Testimonials |
Dear Pete,
We are writing you to say thank you for the great job you did
in helping to plan and install our pool. Your team exceeded our
expectations and our new pool is awesome!
As novices when it comes to owning a pool, we found that we could always
rely on you to help answer all of our questions, including the somewhat
crazy ones. Your patience and knowledge truly helped make the process
much easier than we expected.
We really appreciate how much great advice you gave us to make sure that
we made informed decisions both for our enjoyment and for the people who
will rent our beach house. We would never have been this happy if you
had not guided us so well. We also really appreciate the fact you always
respond immediately and provide great customer service by being so
incredibly responsive. Well done to you and your team! We are completely
thrilled with our new pool! Thank you so much! Please feel free to have
any potential clients call or email us for a recommendation. We would
recommend you guys to anyone!
Regards, Cathy and Tony Montagnolo
Pete, Elizabeth, thank you for the detailed and courteous
attention and care you have and continue to provide in installing and
maintaining our pool and hot tub. Pete, we truly appreciate the very
high quality work that you and your folks did in installing our pool
during the most challenging winter OBX experienced in a very long time -
you not only did a fantastic quality job, but you did it right on budget
and on schedule. Elizabeth, we feel fortunate that you are taking such
good care of us and our guests in our OBX home. We found you based on
recommendations and we are very happy to recommend you to others that
need your help.
Sean and Debbie - OBX Homeowner
Being an OBX owner for more than 10 years, we learned how
difficult and stressful it can be to have work done on our property when
we’re not there. Undertaking a major project was cause for concern.
Thankfully we can say that working with Pete Kelly & Caribbean Pools was
painless. As first time pool owners, Pete ‘held our hands’ every step
along the way by patiently answering our many questions and educating us
about the different types of pools. The team involved in the
installation was professional and the quality of their work shows. We
know that the pool will be enjoyed by our guests and our family for many
years to come. We highly recommend Caribbean Pools to any OBXer
interested in a pool.
John & Christine Robertson - Corolla
Dear Pete and Elizabeth Kelly…….It’s interesting that so many
of the testimonials we have read about your pool installation company
have taken the words right out of our mouths. We have been fortunate to
not only have read about your great service and installation work, but
we’ve had a chance to see your work and speak with your customers before
launching into our own pool installation. We shopped around, and found
other companies in the Nags Head area that were even a little less
expensive than your quote…..but we are so very glad that we went with
our instincts about you and your pool company. Not only were you
responsive to our questions, but you were honest with your answers and
did everything to give us the utmost value for our investment. As with
any well thought out project, there will be unanticipated challenges
that will crop up. That was true with our installation as well. What
really impressed me was your willingness to correct the problems and
share in the costs of the remedies. Never have I experienced this type
of personal attention to every aspect of the work, including that done
by your subcontractors. In the end, we got a really beautiful pool and
deck, plus a really good investment that we will enjoy for years to
come. Thank you both for exceeding our high expectations!
Sincerely, Meade and Pam Gwinn
Caribbean Pools and Spas, owned by Pete and Elizabeth Kelly,
was a blessing in the sky during the planning and installation of our
first pool. After contacting several pool companies for pricing and
installation suggestions, we were really confused on what we wanted and
what type of pool could be installed on our property. The frustration
and confusion brought us to a point where we were ready to give up on
the idea. Several weeks passed and as we were on our way to the Outer
Banks, my wife noticed a billboard advertisement for Caribbean Pools and
Spas and suggested that we give them a call as our last attempt to have
a pool installed. We contacted them and invited Pete to our house to
talk about pools and installation procedures. His presentation was
thorough, covering every aspect of the project including a possible
septic issue as well as a land- coverage issue. After many emails and
phone calls, we met with Pete again to finalize our plans and we were
presented a well-developed contract. Pricing was always a concern for
me, but the price that we were quoted was a great price and very
competitive. The final price at completion did not change other than
items we had added to the initial contract. We have now completed a
summer of fun in the pool with kids, grandkids, and friends as well as
having a cover installed and having the pool winterized with no issues.
We love it!
Butch and Linda Writtenberry - Suffolk Va.
We have always wanted an in ground pool and over the last two years we
looked into several different companies on the Outer Banks to install
one. We settled on buying one from Pete and Elizabeth at Caribbean
Pools. Pete came to our house and answered all our questions thoroughly,
two years in a row! Pete didn't push his pools on us. He was very open
and honest about it all. He set up a date convenient for us and he was
very prompt on being here and installing the pool. He knows his
business. We had a few questions that were probably silly to some, but
Pete or Elizabeth called us right back and had the answers for us. We
highly recommend Caribbean Pools to anyone that wants good, honest and
friendly people installing their pools. The pool looks fantastic! The
only thing I regret is taking two years to make the decision to install
one. At least when I did take the plunge, I made the right decision on
the installer!
Ronnie, Jody and Slade Sloan.- Manteo
Caribbean Pool did an excellent job when putting a pool in the backyard
of my beach house. I love it! The workmanship is perfect. I receive many
compliments from both my friends and renters. There were obstacles
pertaining to the site that Mr. Kelly had to overcome which he achieved
in a timely and efficient fashion. Communication is excellent and we
continue to be pleased with the pool service they provide.
Elizabeth Hollingsworth
Pete, I wanted to thank you and Caribbean Pools again for your efforts
in installing a pool at our new beach house in Whalehead Beach Corolla
NC. Having worked myself many years ago for a commercial pool builder, I
had very specific ideas about the project including the plumbing and
electrical designs, equipment selection, and the installation quality
that I was looking for. Needless to say, you and your staff more than
met my expectations. The quality of the job was excellent and you and
your staff showed a willing flexibility to tackle last minute changes
even going beyond the original agreement to make certain the overall job
was done right. I would strongly recommend you to anyone looking to
install a new pool in the Outer Banks.
Mark Erard – Corolla
Elizabeth,
We have been homeowners in the Outer Banks for 12 years and have had
many pool companies care for our pool. Caribbean will be our last.
Elizabeth and her crew are dedicated to caring for our pool as if it
were their own. We have complete confidence that the pool will be clean
and sparkling for our guests each week and that whatever arises, it will
be taken care of in a timely and professional manner. We are so pleased
with their services. The pool was also installed by Caribbean. Pete
spent a great deal of time researching the best way to proceed for a
very complicated installation. We are so happy with the results and
highly recommend Caribbean to anyone who wants a beautiful pool, well
kept, with the peace of mind of knowing it is in excellent hands.
Thank you Caribbean!! Marilynn
Elizabeth & Pete,
Holly and I are so happy with our new pool that Pete installed this year. We were under the gun after our March purchase and things had to
get complete before the season started. Pete promised us that it would
be completed by the end of May, and he delivered. He was our eyes and
ears for the project and really became our general contractor at times.
We couldn’t have done it without his experience with the County of Duck
and his contacts. He took an overgrown backyard and turned it into an
oasis.. Another key factor is that Pete does an excellent job staying
within budget, it’s easy to go overboard, but he reminds you of the long
term goal. I wouldn’t thank twice about using Caribbean Pools, and
believe me, I looked at a number of installers prior to making a
decision. No question about who to use. We are also happy with our
constant feedback about our property from the pool maintenance side.
Elizabeth keeps up in the loop and coordinates cleanings with our
management company. Solid operation all the way around.
Thanks again! – JOHN & HOLLY MARTIN
Caribbean Pools & Spas was the 5th local pool company that my husband
and I had called when we were searching for a pool contractor. We wish
we would have called Caribbean Pools & Spas first and saved ourselves
months of time and frustration. Pete Kelly was the first and only local
pool contractor that actually met with us in person at our home. He came
over with informative brochures and answered all of our questions. He
walked around our shallow backyard with us and listened to our vision of
what we wanted, and thought we would have to settle for based on our
previous telephone contacts with other pool companies. Not only did he
improve on our design of a backyard swimming pool, but he showed us that
we could actually have more pool for the money. From start to finish,
Pete oversaw the entire process, and kept us informed every step of the
way. From the Office Manager who answers the phone to the pool
installation and maintenance crews, Caribbean’s staff was courteous,
professional, and clearly experts in all phases of pool design,
installation, and maintenance. After our pool was completed, Elizabeth
Kelly met with us to start up the pool and showed us everything we
needed to know about maintaining it. She is always available whenever we
call her with questions, and has helped us to keep our salt water pool
fresh, clean and in sparkling condition. We absolutely love our pool,
and we can’t recommend Caribbean Pools & Spas highly enough. We look
forward to a long and continuing relationship with Pete and Elizabeth
Kelly for many years to come!
Al & Michelle DeMatteo
Our experience with Caribbean Pools, and especially with Pete and
Elizabeth Kelly, has been overwhelmingly positive. The new pool and deck
Pete and his crew installed looks wonderful-and we’ve received a lot of
compliments from our renters, as well. Elizabeth has done a great job
maintaining the pool and hot tub and keeping in touch with us as the
season progressed. We would highly recommend Caribbean Pools to anyone
who is searching for a pool installer and/or pool maintenance company.
Pete and Elizabeth are a great team!
David & Lorena – Corolla
We LOVE our pool! Thanks for all the advice and help along the way. We
really feel you went the mile for us in getting it done.
Ramsey & Susan – Manteo
“I have vacationed on the OBX for over 60 years, and finally bought our
dream cottage on the ocean in Southern Shores in 1998, a relatively
small, old-fashioned, cozy cottage, compared to other mega-mansions on
the beach, but perfect for our family. As an ocean lover, and with grown
children, my husband and I had not thought about adding a pool. I had
heard that a pool would improve rentals, and at higher rates, but our
rental history had been good (we are on the beach and as dog lovers we
allow pets), so we kept putting off the discussion. Two factors turned
the tide, so to speak: the arrival of our grandchildren, and the red
jellyfish invasion on the beach. At that point I began
interviewing pool construction companies in earnest. I wanted to
integrate the pool design with the style of the cottage, and landscape
to create a natural environment. Other pool companies trotted out their
standard concrete pool package for rental cottages, but only Caribbean
Pools was able to capture my design vision, improve on it, and then
implement it. The construction was on time, on budget, and the personal
attention to service was stellar. Progress pictures were emailed to us
at regular intervals, with updates. And the impact on rentals has been
amazing. We were never fully booked in April and May in the past, but
this year we have been booked solid, and now there is barely time
available to reserve for our own use, even on the shoulder months! But
most importantly, we have enjoyed the pool with our little ones, not
only on days when the ocean was too rough or too cold, but every day at
some point during the day, for swim lessons and relaxed play. Caribbean
Pools did an excellent job, and we are so pleased with their personal
service that we are continuing to use them for all of our pool and hot
tub maintenance.
Caribbean Pools is a great company, with expert landscape designers, and
superb service.
Katherine Edwards, Alexandria, VA, owner of “Fish Upon A Star.”
I want to thank you for helping us design and
install the perfect pool for our beach cottage in Southern Shores. From
the moment the cottage was listed with the property management company,
it rented for the entire summer and beyond. Certainly the pool greatly
contributed to the rental success. We are very happy with the
workmanship and result of this project and would gladly recommend your
company to prospective customers.
Sincerely, Emily Ausband ISLANDER FLAGS AND IDENTIFYYOURSELF
Pete Kelly and Caribbean Pools were simply terrific! Our installation
included not only a pool, deck, and electrical installation, but also
included significant regarding and the installation of a new septic
system. Even though some of these items were outside the scope of our
contract with Pete, he ensured that all tasks were performed to our
satisfaction. I couldn’t be happier with the end result. I highly
recommend Pete Kelly and Caribbean Pools and would use them again in a
heartbeat.
Dave W. Southern Shores
Our experience with Pete and Elizabeth Kelly was outstanding. We first
met Elizabeth at the Southern Shores Spring Fling. We invited Pete to
our house to talk about pools and hot tubs. His presentation was
thorough, covering every aspect of the project, including an unexpected
septic issue. Pete consulted all the sub contractors (electric, fence,
septic, plumbing) and gave us a solid price that did not change. The
price was also the most competitive. Pete’s sub contractors were quality
individuals who did fine work.
Elizabeth designed and recommended placement of the pool, hot tub, fence
and green area. She has the ability to make the project come alive in
your mind as well as make on site choices when we were not there to do
so. The final product is beautiful. Pete, Elizabeth, and Caribbean Pools
will stay with us to maintain our pool and hot tub. We hope to maintain
a long relationship with them. They are great folks.
Vicki & Chris Noe – Gambrills, MD
Dear Pete, We can’t thank you enough for the beautiful and professional
work done by your team at Caribbean Pools and Spas.
Doing a project of this size long distance was an initial concern. But
your consistent communication and updates provided us with the comfort
level we needed that our project was on track. We appreciate your
efforts in leading us through the entire process; from pool location,
pool shapes, cement work, landscaping, fencing and those special touches
that helped us create the pool of our dreams. Words cannot express how
impressed we were when we saw the completed pool area; it was
overwhelming!
What you provided exceeded our expectations! Thank you for treating this
as though it were your own.
Tom and Connie Stimmel
